Bet Fugu's Privacy Policy — Your Data, Your Security

Introduction

Bet Fugu is committed to earning your trust as Bangladesh's online betting and gaming platform. We understand how important it is to protect your personal data in the digital world. That's why Bet Fugu's privacy policy is built on complete transparency — so every user knows exactly how their data is being used.

This policy is built in line with international data protection standards. Bet Fugu treats your privacy not merely as a legal obligation, but as an ethical responsibility.

What Data We Collect

Bet Fugu collects the following types of information:

How Your Data Is Used

Bet Fugu uses your data for the following purposes:

• Account Management: For registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Customer Support: To address your questions and resolve any complaints.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Personalized Experience: To recommend games and offers tailored to your preferences.
• Legal Compliance: To report to licensing authorities and regulators.
• Service Improvement: To improve platform performance and enhance user experience.

Bet Fugu never shares your data with third parties for advertising purposes.

Who Your Data Is Shared With

Bet Fugu does not sell or rent your data. However, limited information may be shared in the following cases:

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• Game Provider: Only the minimum data necessary to operate the games.
• Regulatory Body: Where mandatory reporting is required under licensing conditions.
• Law Enforcement: When required by a court order or legal obligation.
• Fraud Prevention Organizations: To detect and prevent fraud.

Cookies & Tracking Technologies

The Bet Fugu website and app use cookies and similar technologies. These fall into three categories:

• Essential Cookies: These are essential for login sessions and security and cannot be disabled.
• Performance Cookies: Monitors site speed and performance. Does not identify individual users.
• Preference Cookies: Remembers your language, layout, and preferences.

You can manage cookies through your browser settings. However, disabling cookies may affect the availability of certain features.

Data Security Measures

Bet Fugu uses industry-standard technology and practices to keep your data secure:

• SSL/TLS Encryption: All data transfers across the website and app are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Additional OTP verification at login.
• Firewall & DDoS Protection: Unauthorized access at the server level is blocked.
• Data Encryption at Rest: Stored data is also kept encrypted.
• Regular Security Audits: Regularly audited by third-party security experts.
• Limited Access: Only authorized personnel can access data on a need-to-know basis.

How Long Your Data Is Retained

Bet Fugu does not retain your data longer than necessary. Retention periods vary by data type:

• Account Information: For the duration of your active account and for 5 years after closure (as required by law).
• Transaction Records: 7 years, in accordance with financial regulatory requirements.
• Customer Support Contact: 3 years.
• Technical Logs: 90 days.
• Marketing Preferences: Until consent is withdrawn.

After the retention period, data is securely deleted or anonymized.

Your Rights

Every Bet Fugu user has the following rights regarding their personal data:

• Right to Access: You can request to see what information Bet Fugu holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that your data use be restricted.
• Data Portability: You may request a copy of your personal data.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, email us at support@betfugu.ws. Requests are typically responded to within 30 days.

Protection of Minors' Data

Bet Fugu strictly does not provide services to anyone under 18 and does not knowingly collect data from minors.

• Age verification is carried out at the time of registration.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• Parents or guardians with concerns about their child's data can reach us at support@betfugu.ws.

International Data Transfers

Bet Fugu operates internationally, so some data may be stored on servers in other countries. Regardless of where your data is held:

• Compliance with international data protection standards (GDPR-aligned) is maintained.
• The same security standards are enforced across all server locations.
• Where data is transferred to third countries, appropriate safeguards are in place to ensure its protection.

Privacy Policy Updates

Bet Fugu may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will reflect any changes.
• A notification will be displayed on the platform for significant changes.
• You may also be notified by email.

Continued use of Bet Fugu after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page periodically.

Contact & Complaints

For any privacy-related questions, requests, or complaints:

• Email: support@betfugu.ws
• Subject: Write "Privacy Request" or "Data Protection" in the subject line.
• Response Time: Typically within 7 business days.

Our dedicated Data Protection Team will carefully review your request and take the appropriate action.